Blackwell?s Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff. Key Features: · follows the popular Five-Minute Veterinary Consult structured format · consistency of presentation makes for easy information retrieval · focus is on practical rather than theoretical solutions for veterinary practice issues · Provides examples within relevant topics Sections include: · The veterinary marketplace · Client relationship management · Communications · Financial management · Cash management · Human resources · Marketing management · Operations management · Administrative management · Practice safety · Legal Issues · Planning & Decision-making · Facility management, design and construction Plus, appendices, list of abbreviations, glossary, and more!

Chapter 1 Marketplace. Chapter 2 Client Relationship Management. Chapter 3 Communications. Chapter 4 Financial Management. Chapter 5 Cash Management. Chapter 6 Human Resources. Chapter 7 Marketing Management. Chapter 8 Operations Management. Chapter 9 Administrative Management. Chapter 10 Practice Safety. Chapter 11 Legal Issues. Chapter 12 Planning and Decision Making. Chapter 13 Facility Management, Design, and Construction. Appendices. Glossary. Index